Support

We're here to help. Find quick answers below or reach out to us directly.

Contact us

Email us at support@gradlink.com and we'll get back to you within 1–2 business days.

Frequently asked questions

How do I create a profile?

Sign up for a free account, then head to your Profile page to add your university, major, graduation year, skills, and a headline. A complete profile helps you connect with peers and get discovered by employers.

Is GradsLink free to use?

Yes — creating an account, building a profile, browsing jobs, and connecting with mentors are all free. Employers pay a small fee to post jobs, and there may be optional paid features in the future.

How do I apply for a job?

Browse the Jobs page, open a listing that interests you, and click Apply. You can save jobs to track them and move them through stages — saved, applied, interviewing, offer, or rejected — on your Applications board.

How does mentorship work?

Visit the Mentorship page to browse alumni mentors by expertise. Send a request with a short message, and the mentor can accept or decline. Once accepted, you can message them directly through GradsLink.

Can I delete my account?

Yes. Go to your Profile page and use the account deletion option. This removes your profile and personal data from GradsLink.

How do referrals work?

Share your unique referral link from the Referrals page. When a classmate joins using your link, your profile gets a visibility boost in the Directory — the more referrals, the higher the boost.